Access control systems and visitor management systems are increasingly integrated in Australian workplaces, enhancing security and streamlining operations. As of December 2025, this integration is becoming standard practice, particularly in medium to large organisations, driven by both security concerns and evolving WHS compliance requirements. Understanding how these systems work together is crucial for Australian businesses aiming to optimise site security and maintain accurate visitor records.
Traditionally, access control managed authorised personnel – employees – using methods like keycards, PIN codes, or biometric scanners. Visitor management systems focused on registering, identifying, and tracking visitors while on-site. Integration bridges this gap. Currently, many visitor management systems now include the ability to dynamically grant temporary access permissions via integration with access control hardware. When a visitor checks in, the system can automatically issue a temporary credential – often a digital keycard sent to their mobile phone or printed on a temporary badge – that grants access to pre-defined zones. This credential is automatically revoked when the visitor checks out, or after a specified time limit. For example, a visitor to a manufacturing facility in Sydney might be granted access only to the reception area and a designated meeting room, while being blocked from entering the production floor.
The technical mechanisms behind this integration vary. Common methods include Application Programming Interfaces (APIs) which allow the two systems to ‘talk’ to each other, exchanging data in real-time. Another approach involves using a Software Development Kit (SDK) provided by the access control vendor, allowing the visitor management system to directly control access permissions. More sophisticated integrations utilise Open Supervised Device Protocol (OSDP), a communication standard that provides enhanced security features like encryption and two-way communication. The cost of integrating these systems in 2026 typically ranges from AUD $2,000 to AUD $10,000, depending on the complexity of the existing infrastructure and the level of customisation required. This cost generally covers software configuration, API integration, and potentially some hardware upgrades to support the integration.
From a compliance perspective, integrated systems significantly aid in meeting WHS obligations. Accurate visitor records, combined with detailed access logs, provide a clear audit trail in the event of an incident. This is particularly important in industries like construction and manufacturing, where SafeWork Australia and state-based regulators place a strong emphasis on controlling access to hazardous areas. In 2026, we’re seeing a growing trend towards using these integrated systems to manage contractor access, verifying licenses and certifications before granting site access. Furthermore, the latest compliance update in December 2025 clarifies that maintaining a comprehensive record of who was on-site, and where they were, is a key requirement for demonstrating due diligence in WHS management. Some systems now also integrate with background check databases, providing an additional layer of security.
In 2026, visitor management systems are increasingly offering features like geofencing, allowing administrators to restrict access based on location within the facility. Looking ahead to 2027, SafeWork Australia is expected to release updated guidance on the use of technology to enhance WHS, potentially including specific recommendations for integrating visitor management and access control. The latest update to many systems recently launched includes enhanced reporting capabilities, allowing businesses to analyse visitor data and identify potential security vulnerabilities.
Integrating access control and visitor management systems provides a robust security solution and streamlines compliance efforts for Australian businesses. By automating access permissions and maintaining detailed records, organisations can significantly improve site safety and reduce the risk of security breaches.
