What are the biggest risks childcare centres face with unvetted visitors entering the facility?

The Time and People solution

The dangers aren’t always obvious. While intentional harm is a serious concern, many risks are more subtle. Here are some of the biggest challenges we see centres face:

  • Child abduction: Though rare, this is the most frightening risk. A lack of proper vetting makes it easier for someone with harmful intent to gain access.
  • Exposure to illness: Visitors may unknowingly carry contagious illnesses, putting vulnerable children and staff at risk.
  • Breach of privacy: Unauthorised individuals could potentially access sensitive information about children and families.
  • Disruption to routines: Unexpected visitors can disrupt learning activities and create anxiety for children.
  • Liability issues: If an incident occurs involving an unvetted visitor, the centre could face legal repercussions.

It’s not enough to simply ‘recognise’ a friendly face. Centres need a system to verify identities and ensure visitors have legitimate reasons to be on site. Here are a few actionable insights:

  1. Implement a sign-in/sign-out system: This is fundamental. Every visitor should be required to sign in, providing details like name, contact information, and the purpose of their visit.
  2. Conduct Working With Children Checks: For anyone regularly volunteering or having extended contact with children, a valid Working With Children Check is non-negotiable.
  3. Verify identification: Don’t rely on verbal confirmation. Ask to see photo identification and cross-reference it with the sign-in details.
  4. Communicate expectations clearly: Display clear signage outlining visitor procedures and expectations.

Protecting children requires a proactive and diligent approach to visitor management. By implementing these strategies, childcare centres can significantly reduce risks and create a safer, more secure environment for everyone. If you’re unsure where to start, or would like to review your current processes, we recommend scheduling a consultation with a visitor management specialist to assess your specific needs.