Access control systems and visitor management systems are increasingly integrated in Australian workplaces, enhancing security and streamlining operations. As of December 2025, this integration is becoming standard practice, particularly in medium to large organisations, driven by both security concerns and evolving WHS compliance requirements. Understanding how these systems work together is crucial for Australian businesses aiming to optimise site security and maintain accurate visitor records.
Traditionally, access control managed authorised personnel – employees – using methods like keycards, PIN codes, or biometric scanners. Visitor management systems focused on registering, identifying, and tracking visitors while on-site. Integration bridges this gap. Currently, the core mechanism involves the visitor management system triggering access permissions within the access control system. When a visitor checks in, the system verifies their details against pre-defined rules – for example, the visitor’s host, the purpose of the visit, and the areas they are permitted to access. This information is then relayed to the access control system, which grants temporary access to specified zones or doors. This can be achieved through temporary credentials issued digitally (via a mobile app or emailed QR code) or physically (printed visitor passes with embedded access control technology).
The level of integration varies. Basic integration might simply involve the visitor management system logging access control events – recording when a visitor enters or exits a secured area. More advanced systems offer dynamic access control, where permissions are automatically adjusted based on the visitor’s schedule or location. For example, a visitor attending a meeting in a restricted area might only gain access to that zone during the meeting time. In 2026, we’re seeing a rise in systems utilising Open Supervised Device Protocol (OSDP) for more secure communication between the visitor management system and access control readers, reducing the risk of credential cloning. A typical implementation for a medium-sized office in Sydney might cost between $5,000 – $15,000 AUD upfront for hardware and software, plus an ongoing monthly subscription fee of $200 – $500 AUD depending on the number of users and features.
Compliance plays a significant role. Australian WHS regulations require businesses to maintain a safe working environment, which includes controlling access to hazardous areas. Integrated systems help demonstrate due diligence by providing a clear audit trail of who was on-site, when, and where they were permitted to go. SafeWork Australia doesn’t mandate specific systems, but expects businesses to have robust procedures for managing visitor access. Furthermore, data privacy regulations, such as the Privacy Act 1988 (Cth), require businesses to handle visitor data responsibly. Integration can streamline compliance by centralising data management and automating reporting. In 2027, anticipated updates to the Privacy Act are expected to further emphasise the need for secure data handling and transparent consent mechanisms, which integrated systems are well-positioned to address.
Currently in Australia, many visitor management systems now include pre-built integrations with leading access control providers like Gallagher, HID, and Axis Communications. In 2026, the trend is towards cloud-based solutions offering seamless integration and remote management capabilities. These systems are also increasingly incorporating features like facial recognition and license plate recognition for enhanced security and automated visitor identification.
Integrating access control and visitor management provides a more comprehensive security solution, improves compliance, and streamlines operations. Careful consideration of integration options and data privacy requirements is essential for Australian businesses seeking to implement these systems effectively.
