Access control systems and visitor management systems are increasingly integrated in Australian workplaces, enhancing security and streamlining operations. As of December 2025, this integration is becoming standard practice, particularly in medium to large organisations, driven by both security concerns and evolving WHS compliance requirements. Understanding how these systems work together is crucial for Australian businesses aiming to optimise site security and maintain accurate visitor records.
Traditionally, access control managed employee and authorised personnel entry using methods like keycards, PIN codes, or biometric scanners. Visitor management systems focused on registering visitors, issuing temporary passes, and maintaining a visitor log. Integration bridges this gap. Currently, many visitor management systems now include direct integration capabilities with popular access control platforms. When a visitor is registered, the system can automatically generate a temporary access credential – often a digital keycard or a time-limited access code – linked to their profile. This credential grants access only to pre-defined zones and during the approved visit duration. For example, a visitor to a manufacturing facility in Sydney might be granted access only to the reception area and a specific meeting room, while access to the factory floor remains restricted.
The technical mechanisms behind this integration vary. Some systems utilise APIs (Application Programming Interfaces) allowing real-time data exchange between the visitor management platform and the access control system. Others employ middleware solutions to translate data between different systems. A common scenario involves the visitor management system triggering an event in the access control system – such as activating a temporary credential – upon successful registration and verification. Crucially, the integration also works in reverse. Access control systems can report visitor entry and exit events back to the visitor management system, providing a complete audit trail. This is particularly important for compliance with WHS regulations, which require businesses to demonstrate a duty of care and maintain accurate records of who is on site. In 2026, we’re seeing more systems offering two-way synchronisation of visitor data, ensuring consistent information across both platforms.
The cost of integrating these systems varies depending on the complexity of the existing infrastructure and the chosen platforms. A basic integration using API connections might cost between AUD $500 – $2,000 for initial setup and configuration. More complex integrations, requiring middleware or custom development, could range from AUD $5,000 to $15,000 or more. Ongoing maintenance and support costs should also be factored in. Furthermore, SafeWork Australia is increasingly emphasising the importance of robust visitor management and access control in high-risk industries like construction and mining. While there isn’t a specific mandated integration requirement *yet*, the expectation is that businesses will demonstrate a proactive approach to safety and security, and integrated systems are a key component of that. Looking ahead to 2027, anticipated updates to the Model WHS Regulations may include more specific guidance on the use of technology for visitor management and access control.
Currently in Australia, the latest update to many visitor management systems now includes pre-built integrations with leading access control providers like Gallagher, HID, and Salto. In 2026, expect to see even more seamless integration options, driven by the increasing adoption of cloud-based systems and open API standards. This will allow businesses to create a more secure and efficient workplace environment.
Integrating access control and visitor management systems provides a comprehensive security solution, enhancing both safety and operational efficiency. A key consideration is ensuring the chosen systems are compatible and that the integration is properly configured to maintain data accuracy and security.
